We work in partnership with organisations to identify and provide their training requirements both to develop existing employees and to recruit and train new personnel.We are a non for profit charity, established in 1966 by a group of local companies looking for specific training in the local area.NHS continuing care is a package of care arranged and funded solely by the NHS. It should be provided to people whose health needs are such that they are totally the responsibility of the NHS.
If an investigation is carried out then you will also receive a copy of the report.
If after this you are dissatisfied with the Council's response to your complaint you can go to the Local Government Ombudsman.
For example if your complaint is referred to the Team Manager for a quick resolution, but it is found that there are some more serious aspects to the complaint, then we may suggest conducting an investigation instead to ensure that we deal with your concerns thoroughly, and try to achieve an appropriate resolution.
Once we have dealt with your complaint a response letter will be sent to you within the agreed timescales.
There are a number of methods we can use to try and resolve your complaint, including referring it to the Team Manager responsible for the service, holding a meeting to discuss your concerns and seek a solution, conciliation, or investigation.